Refund Policy

Effective Date: June 2025

Organisation: Coalition for Peace and Coexistence (CPC)

At the Coalition for Peace and Coexistence (CPC), we are committed to transparency and integrity in all contributions received. While donations are generally non-refundable, we understand that errors can occur. This policy outlines when and how a refund may be issued.

1. Eligibility for Refunds

We may issue a refund under the following conditions:

Duplicate Donation: If you made an accidental repeat contribution.
Incorrect Amount: If you donated more than you intended due to a clear input error.
Unauthorised Transaction: If your payment was made fraudulently or without your knowledge.
Technical Error: If a technical fault caused a payment to be processed in error.

Refunds are not guaranteed and are reviewed on a case-by-case basis.

2. Refund Request Procedure

To request a refund, please contact us within 7 days of your original donation by emailing: cpc.office.org@gmail.com

Include:

Full name
Donation amount
Date of transaction
Reason for the refund request
We aim to respond within 5 business days

.3. Refund Method

If approved, your refund will be issued to the original payment method used. Please allow up to 10 business days for the refund to be processed and appear in your account.

4. Non-Refundable Cases

Donations older than 7 days
General changes of mind
Contributions made anonymously without verifiable transaction information
Donations made during fundraising campaigns that explicitly state “non-refundable”

5. Need Help?

For any queries related to donations or refunds, please email cpc.office.org@gmail.com

Thank you for supporting our work toward peace and coexistence.

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